Services
Repair Services That We Offer
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Mail-In Macbook repair
From a brokens screen, a replacement battery to a replacement keyboard.
We can help.

Get a Macbook quote
Send us the details of your MacBook Repair or order directly online.
We can do the repair or send you the required parts.

send it in
Send your device to us and we'll replace the required part. while we have your macBook open on our table, we'll give it a good clean and then send it back by express post.

Tell Us what you think
We take our repairs seriously. We want to know what you think! We'll send you a questionaire at the end of every repair to ensure you're satisfied

Additional Items
With every repair, we'll offer you some other options for your MacBook. From additional RAM, Anti-Virus or Malware scan to ensure when it comes back, its in tip top shape.
The Ballan Computers Process
Get your macbook repaired now
Whether its software or hardware. Our services are quick & efficient. Our price includes Delivery back to your home or workplace with registered express post.
SEND US THE DETAILS
Send us as much information as you can. Model number, Serial number and the problem you 're experiencing.
GET A QUOTE
We'll work with you via phone or email to diagnose remotely and provide a quote based on what our preliminary findings are.
SEND IT
LET US DO OUR THING

Frequently Asked Questions
Ballan Computers has a great track record with clients both Local and International. Check out our testimonials to see for yourself. Ballan Computers staff have a combined 30 years experience fixing computer issues. We also offer a No Fix No Fee solution, so you’re not out of pocket if we can’t resolve your issues.
Yes, We service a 30 km radius from Ballan & Ballarat including, Bacchus Marsh, Ballan, Ballarat, Beremboke, Buninyong, Creswick, Dunnstown, Gordon, Greendale, Mt Egerton, Myrniong, Yendon, Wallace, Warrenheip. We Also service client computers in Melton & Daylesford.
Yes,
Services – We cover all our work with a 30 day warranty. If there is any issues left over from a Ballan Computers repair, we cover it free of charge within 30 days.
Hardware – If we supply new hardware for your computer, we cover the product with the same warranty the manufacturer does.
Refurbished & Second Hand Hardware – From time to time Ballan Computers my use second hand parts (with authorisation) or offer refurbished computers. In this case we offer a 3 month hardware warranty.
No, We do offer a discount for remote fixes on our scheduled maintenance plans though. We may charge travel if traveling outside of 30 KM from Ballan or Ballarat.
We accept Bank Transfer, Cash & BPay.
For business customers only. We offer up to 14 days payment terms on services. Hardware & software purchases are payable before system is serviced or returned.
It really depends on the age of the Computer and what you’re willing to spend. Either way if you do buy a new computer, there will be charges involved if we set it up with data transfer.
Ballan Computers no longer has a shop front. We come to you. We’ll make an appointment to come and see you at a time that suits you.
Really depends on the issue. We’ll make an appointment and see how we go fixing the issue onsite. If we require to take the computer away, its generally returned the within two days.
Each issue is different. We’ll have an idea how difficult the fix might be before the visit and give you notice that it might be difficult. There are very few issues we can’t resolve though. If we happen to come across an issue we can’t resolve, we will not bill you. No Fix, No Fee.
Yes, At this stage Ransomware is a difficult issue. We can attempt to resolve Ransomware issues, but they can be difficult to resolve.
In most cases Yes, We service all the major brands of Laptops. If there might be an issue, we’ll let you know to avoid lengthy waits or disappointment.
Yes, Ballan Computers offers data retrieval services. Even if you accidentally delete files, we can attempt to retrieve them.
We can certainly take a look at it. Overheating can happen for many reasons. We’ll need more information to give you a definitive answer.
There are some ways we can try get you logged in. Sometimes they work, other times they don’t. If we come across a password we can not reset, we do have a solution.
Yes, In most cases, we can assist in the recovery of product keys, It is important however to do this before a re-install.

Phone: 03 5368 2611
Contact Us today for further information about any of our products and services.
- Phone Systems
- NBN & ADSL Connectivity & Setup
- Windows or Mac repairs & service
- Laptop & Desktop Data Recovery
- Computer & Laptop Repairs
- Remote Support
- Software Issues
- Virus Removal
- E-Mail Hosting
- Parental Control
- Social Media Management
- Laptop Screen Replacement.